Privacy Policy

Effective October 1, 2026 · Technology Solutions Pro Inc

Technology Solutions Pro Inc ("Technology Solutions Pro," "we," "us") respects your privacy. This policy explains what information we collect through technologysolutions.pro and when you do business with us, how we use it, and the choices you have.

Information we collect

Information you give us. When you fill out our contact form, sign up for service, call, text or email us, we collect what you provide, such as your name, business name, email address, phone number, business address, and the details of your request.

Information needed to provide service. When you become a client, we collect information required to deliver and bill our services, such as the number of computers and servers at your business, primary contacts, approved service channels, and billing details. Payment card details are handled by our payment processor.

Information from our monitoring software. Our Preventative and Maintenance software collects technical information from enrolled devices, such as hardware health, installed software, security alerts, network status and device identifiers. We use it only to protect, monitor and support your systems.

Information collected automatically. Like most websites, our web host and the services that deliver our fonts and scripts may log basic technical data such as your IP address, browser type and the pages you visit.

How we use information

• To respond to your questions and prepare quotes
• To provide, monitor and support the services you sign up for
• To schedule remote or on-site work and to bill for services
• To send service notices, appointment reminders and, if you agree, text messages
• To keep our website and systems secure and to meet legal obligations

Text messaging (SMS)

If you give us your mobile number and agree to receive texts, we may send you messages about your inquiry, service appointments, support and account updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are never shared with any third party.

How we share information

We do not sell or rent your personal information. We share it only:

• With service providers that help us run our business, such as payment processing, software vendors used to deliver our IT services, and phone and messaging providers, and only as needed to perform those services
• With partners whose services you order through us, such as Ooma for business phone service, so they can set up your account
• When required by law, or to protect the rights, property or safety of our clients, our company or others

Cookies

Our website does not use advertising or analytics cookies. Our fonts and page scripts are loaded from third-party content delivery networks (Google Fonts and Cloudflare), which may receive your IP address when your browser requests those files. If we add cookies in the future, we will update this policy.

Do Not Track. Because we do not track visitors across websites, our site does not change its behavior in response to Do Not Track signals.

Security

We use reasonable administrative, technical and physical safeguards to protect the information we hold, including encrypted connections and restricted access. No system is completely secure, so we cannot guarantee absolute security.

How long we keep information

We keep information for as long as needed to provide our services, keep proper business and tax records, resolve disputes and meet legal requirements. Monitoring data from a device is removed from our systems after that device is unenrolled, except where we must keep it longer.

Your choices and California rights

You can ask us to review, correct or delete the personal information we hold about you, and you can opt out of texts at any time by replying STOP. California residents may also request information about how we have shared personal information. To make a request, contact us using the details below. We will not treat you differently for exercising your rights.

Children's privacy

Our website and services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

Links to other sites

Our website links to sites we do not control, such as ooma.com. Their privacy practices are governed by their own policies.

Changes to this policy

We may update this policy from time to time. We will post the updated version on this page with a new effective date.

Contact us